shipping policies, turnaround time, return policies
Shipping policy: please allow us 1-2 business days to receive an order, but it can arrive as soon as 2-5 days depending on the state it is being delivered. Preordered shipping is 3-4 business days.
turnaround time: our turnaround time (max) is 1-2 business days.
return policy: a refund for items that are returned in the same condition as it is received will gladly be granted. A refund or exchange will not be granted for any preordered orders, worn hair , already installed hair, dyed, cut , or customized.