shipping policies, turn-around time, return policies

Shipping policy:  please allow us 1-2 business days to process an order, it may arrive within 1-5 business days depending on the state it is being delivered to. THIS PERIOD IS TO PROCESS THE PAYMENT!! 

PLEASE UNDERSTAND THAT WE DO NOT CONTROL SHIPPING. YES THERE CAN BE SHIPPING DELAYS. ORDER IN ADVANCE TO AVOID ANY SHIPPING DELAYS.

IN ANY EVENT THAT YOUR ORDER IS MISPLACED OR DELIVERED TO THE WRONG ADDRESS WE WILL NOT BE HELD ACCOUNTABLE!!! PLEASE MAKE SURE YOU TYPE YOUR ADDRESS CORRECTLY BEFORE SUBMITTING YOUR ORDER, DO NOT FORGET YOUR APARTMENT NUMBERS ETC. ONCE YOUR ORDER IS SHIPPED WE HAVE ABSOLUTELY NO CONTROL OVER THE PACKAGE AND YOU WOULD HAVE TO REACH OUT TO OUR SHIPPING PARTNERS (Fedex, DHL, USPS)

return policy:  a refund for items that are returned in the same condition as it is received will gladly be granted. A refund or exchange will not be granted for any preordered orders, worn , already installed hair, dyed, cut , or customized hair. 

All shipped orders MUST be signed for !